Privacy Policy

At Click Pujan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, clickpujan.com, and our services. This policy is designed to comply with applicable data protection laws and regulations, ensuring transparency and security for our users.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, billing address, and payment information (such as card details or UPI IDs) provided during transactions.
• Service Information: Details related to puja service bookings, user preferences, and any additional notes provided.
• Technical Data: IP address, browser type, device information, operating system, and cookies or similar technologies for analytics and website functionality.

2. How We Use Your Information

Your information is used to deliver a seamless and personalized experience, including:

• Processing and fulfilling your orders and service requests.
• Scheduling and customizing puja services based on your preferences.
• Providing customer support and responding to inquiries.
• Sending transactional communications, such as order confirmations and service updates.
• With your explicit consent, sending promotional emails or spiritual content about our services.
• Analyzing website usage to improve functionality, user experience, and service offerings.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third parties, such as payment processors, logistics partners, or pandits/temples, to fulfill your service requests. These partners are contractually obligated to protect your data.
• Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Click Pujan, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with safeguards to maintain confidentiality.

4. Data Security

We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are processed using PCI-DSS compliant systems. While we strive to ensure robust security, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze website performance, and deliver personalized content. These may include:

• Essential Cookies: Necessary for website functionality, such as maintaining user sessions.
• Analytics Cookies: To understand how users interact with our website, using aggregated and anonymized data.
• Marketing Cookies: To deliver relevant advertisements, only with your consent.

You can manage cookie preferences through your browser settings or opt out of non-essential cookies via our website’s cookie consent tool.

6. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights

You have the following rights regarding your personal information, subject to applicable laws:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request updates or corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, where applicable.
• Opt-Out: Withdraw consent for marketing communications or data processing where consent is required.

To exercise these rights, please contact us at care@clickpujan.com. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When no longer needed, your data is securely deleted or anonymized.

9. International Data Transfers

Your information may be processed in servers located outside your country of residence. We ensure that any data transfers comply with applicable data protection laws and are subject to appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. We encourage you to review this policy periodically.